Privacy Policy

This Privacy Policy governs the manner in which the One Life Counseling Center collects, uses, maintains and discloses information collected from users (each, a “User”) of the; website (“Site”). This privacy policy applies to the Sites and all web products and web services offered by One Life Counseling Center. Please note this policy does not pertain to medical or educational records that are otherwise subject to their own respective state and federal regulations.

Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to the One Life Counseling Counseling newsletter, and in connection with other activities, services, features or resources we make available on our Sites and through our live/webinar services. Users may visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our websites. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies
Our Sites may use “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. When users visit our sites it can allow us to recognize and remember them. Youmay choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information
One Life Counseling Center may collect and use Users personal information for the following Necessary purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To improve our Site
We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use an email address to respond to User’s communications, queries or requests for information or services. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we will include a link to unsubscribe at the bottom of each communication. Users may opt-out at any time.

How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site. We work hard to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subject to confidentiality commitments. We never transfer your data outside of the United States ("US") unless we have your explicit consent for it, or on the basis of specific safeguards in individual circumstances of which we’ll let you know if they apply to your data.

Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use Our authorized third-party service providers and partners to help us operate our business and the Sites, or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third Party Websites
Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Sites, is subject to that website’s own terms and policies. Please note One Life Counseling Center does not respond to ‘Do Not Track’ (DNT) requests.
If a donor or subscriber chooses to provide information to One Life Counseling Center via postal mail or via the One Life Counseling Center website, that information will be collected and owned by One Life Counseling Center. When you make a donation, your name may be included in the One Life Counseling Center Annual Report or other publications. If you do not wish to share your name, or you choose to make your donation anonymously, One Life Counseling Center will honor your request and not publish your name.
You will receive an acknowledgment of your donation for your tax records. You may also receive periodic emails, invitations to events and other occasional postal mailings. If you have a preference for how you wish to be contacted, please let us know by calling 650-759-0825 or emailing us at If you do not wish to be contacted by us, simply unsubscribe from any electronic communications or contact us directly by calling 650-349-5155.
Links: This web site contains links to other sites. Please be aware that One Life Counseling Center is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Gift Donations: If you make a donation as a gift “in honor of” or “in memory” of someone on One Life Counseling Center’s website, via mail or phone, we will keep the gift recipient’s information confidential the same way that we keep your information confidential.

Changes to the Policy
One Life Counseling Center periodically reviews and updates our policy for communicating with you via occasional email updates. We will post any updates about that policy on our website.
One Life Counseling Center Refund Policy
Donations to One Life Counseling Center are non-refundable. If you have made a transaction error in making your donation to One Life Counseling Center, we will honor your request for a refund made within 15 business days. To request a refund, call 650-759-0825. Refunds are returned using the original method of payment, except cash donations will be returned via check. If you made your donation by credit card, your refund will be credited to that same credit card.

Changes to This Privacy Policy
One Life Counseling Center has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. If required by law, we will get your permission or give you the opportunity to opt out of any new uses of your data, acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices or your dealings with this site, or any request to access, change, move or delete your personal data where applicable under federal or state law – please contact us at

Last reviewed October 23, 2022

One Life Counseling Center

One Life Counseling Service is a non profit counseling center in downtown San Carlos. We provide counseling for anyone at any cost.

We are a 501 (c) (3) non-profit organization of skilled therapists and change agents who aim to inspire, educate, and provide accessible counseling for anyone who needs it.

Tax ID: 81-0919786


1303 San Carlos Ave
San Carlos, California

Phone: (650) 394-5155
Fax:  (650) 332-2946

Hours: Monday - Sunday: 9am to 9pm

Scroll to Top